Frequently asked questions

All orders placed on END PICTURES can be shipped internationally.

Once your order has been sent, you will be able to track it through the tracking number provided in your shipping email.

If the entirety of your order or some elements are not what you expected, please contact our customer service at hello@endpictures.com to obtain a return slip.

You will have 14 days to make a return request since the your order has been placed.

We apologize for this inconvenience.

To rectify this situation, please contact our Customer Service by email at hello@endpictures.com and explain the incident, providing as many pictures as possible.

This will allow us to identify where the problem occurred and find a solution for your order.

To receive your invoice, please contact our customer service at: hello@endpictures.com

Once your payment has been made through our online store, shortly after, you will receive a confirmation email with all information regarding your order.

If this is not the case, please write to us at hello@endpictures.com

Yes, our online store is 100% secure.

The site uses the HTTPS protocol with an SSL certificate.

All our payment partners are also secure.

Once your order is confirmed you can write to us at hello@endpictures.com to modifiy or cancel your order. You also have 14 days after reception to return your order.

If you wish to add products to an already confirmed order, you will have to make a new purchase via our online store that we will then combine with your previous order.

Do not hesitate to write to us at hello@endpictures.com so that we can combine all your order into one delivery.